Is this a new low? Today I received an email from Healthcare.gov (clipped below), which bragged “we’re happy to report that 90 percent of users are now able to create accounts.”
What are they talking about? A user name and password? That is the improvement? When will someone tell the Obama admin that people don’t go to the Marketplace to get an account, nor do they go to find out their eligibility. They go there to get ACTUAL Quotes for insurance.
It has been 59 Days, and I have been unable to get a quote.
According to HealthSherpa.com, the lowest cost plan for an Ohio Family of 9, purchased through http://www.healthcare.gov would be almost $1,500 per month for a plan with a $12,000 Deductible. The family, who approached me for help, makes more than 400% of federal poverty level, so no tax credits or discounts would apply.
Making matters worse, the expensive plans would have deductibles of $12,000.
Here are the OBAMACARE quotes: (Note they are all Bronze plans with high deductibles)
Gold level plans are also available but the prices jump up to close to $2500 for deductibles of either 2000 or 2500 and OOP Maximums of $10,000 per family.
In contrast, we were able to run the following rates starting at around $300/month for the same family with an effective date of 12/1, which is BEFORE Obamacare mandates take place. The lowest options are for catastrophic plans with very high deductibles of $10,000 and up, with another 3,000 – 7,000 OOP Maximum.
Here are some of the PRE-OBAMACARE rates:
Tried to reset my password. No luck. 57 days, still not quote.
Audio with Obamacare Supervisor from Healthcare.gov explaining the 4 ways to file an appeal. None of them work.
Call with Obamacare http://www.healthcare.gov supervisors where I ask them to fix an obvious problem that says my wife and I can both purchase coverage on the Marketplace, but my 3 kids cannot.
Escalating an issue is very common in the customer service field. This Supervisor did not seem to have been trained in how to move things to a higher level in order to solve my problems.
After much frustration, the Supervisor does his best to explain how to file an appeal to fix my incorrect Eligibility Report: