56 Days in, and still no quote. I still cannot login to http://www.healthcare.gov.
Today, I called the Obamacare hotline number, and became frustrated in many ways. It appears as if there is no real system for escalating issues, nor is there a good system for appealing wrong determinations.
Several Audio Clips below: (Notice of recording was given prior to recording)
AUDIO: After I ask for a REAL QUOTE, the Supervisor tries to give me an estimate, then cannot give me a real quote after I call him on it.
Audio: I ask Supervisor to stop reading to me as I get frustrated with his response
Audio: Supervisor does not seem to have a simple way for us to fix a SIMPLE PROBLEM
Audio: Supervisor explains process of appeals and how it may take 90 days to get a response during an appeal.
Audio: Supervisor does not seem to have a grasp on ESCALATING an issue.